About how to deal with lost G Suite(formerly Google Apps) device
The following introduces the method of dealing with a case where you have lost a device (PC, cell phone, smart phone, etc.), using G Suite (Email, Drive, Calendar etc.).
Firstly, please change of the "keio.jp login password" and "password for email software". Next, delete the permission to access the G Suite service from the lost device. It only stops using G Suite from the lost device, it does not mean that you can not use G Suite.
Change your password
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For password change of keio.jp please refer to "Login and Logout operation".
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For the password change of "Keio.jp Mail soft / Smartphone apps password" please refer to "Changing password for email software".
Delete permission to access G Suite service
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Login to "Keio.jp".
For the method, please refer to "Login and Logout operation". -
Click the link, "Account Settings" from "Account" on the upper right of the Gmail screen.
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On the Account Information Screen, click on [Device activity & notifications] in [Sign-in and security].
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On the Terminal activity and notification screen, click on [REVIEW DEVICES] in [Recently used devices].
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Click and select the terminal whose access authority you wish to cancel. Click "Remove" at access to account.
If the delete button is not displayed, this task is unnecessary.
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On the Account Information Screen, click on [Connected apps & sites] in [Sign-in and security].
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Click the displayed service and click "Remove".
Please perform it to all displayed applications. It is unnecessary when there is no item.
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"Remove access" is displayed, so click OK.
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please log out from all sessions and restart the browser.
Then go back to the Keio Mail screen and click "Account Activity Details" at the bottom right of the screen.
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The Activity screen is displayed, so click [Log out from all other Web sessions].
Resetting the G Suite service
- Please refer to "G Suite (formerly Google Apps) usage manual" and reconfigure the device which is not lost.
Last-Modified: June 27, 2017
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