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FAQ for Google Workspace for Education(formerly G Suite for Education)
FAQ (Frequently Asked Questions)
FAQ concerning email (Gmail)
- For email to arrive with the old system (DEEPMail), it will not arrive with the new system (Gmail)
- When I have logged in to Keio mail (Gmail), normal Gmail service opens.
- I have forwarded emails received by Keio mail to an email address of a cell phone, but recently I do not receive these emails on the cell phone.
- When I have logged in to Keio mail (Gmail), "Contains a redirect loop on this web site." was displayed.
- I have received a notice from someone that e-mail was sent to a Keio e-mail address, but I has not arrived in my Keio mailbox.
FAQ Concerning Groups (mailing list)
- Of the registered members of the mailing list, Keio mail addresses (example: keiotaro@a2.keio.jp) is changed to an @keio.jp address by a "Group". Why do you suppose this happens?
- Of registered members of "Group", there is a member who appears with "Posting: not authorized" on the members table screen. Is that because this member cannot post email?
- I am acting as Group administrator. When e-mail has been submitted to the Group, e-mail that has been held is received. Is e-mail transmitted?
- Can an email address outside Keio University be registered as a member?
- I sent an email addressed to the mailing list, but this email did not reach me.
- Are there any restrictions on cases where a message is sent to a multiple recipients using the Groups?
- "No Footer" was set in the message, but a footer is attached.
- Is there a limit on the number of members who can be registered in a Group?
FAQ concerning Calendar
FAQ Concerning Drive
Now being prepared
FAQ Concerning contacts
Now being prepared
FAQ Concerning normal Google services
- When I logged into normal Google, "Account Renewal is Necessary." was displayed.
- Google Chrome is used as the Web browser. Can I use Google Chrome to use normal Google services and also to use Google Workspace(formerly G Suite) under Keio mail? Is it necessary to use a different browser to use each service?
- Until now, I have sent emails from normal Gmail service with the Keio mail address as the sender, but cannot do that now.
- Can I set it so I can receive emails of Keio mail with the normal Gmail service and send emails with the Keio mail address as the sender?
Last-Modified: May 18, 2021
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