FAQs (PC Room)

• What do I need in order to use KIC computers?
• Where can I use KIC computers?
• When can I use KIC computers?
• What software is available?
• Can I recover files saved on the desktop that disappeared?
• Where can I use a scanner?
• Where can I use a Mac computer?
• How do I recover my password for logging into KIC computers?
• How do I change my password for logging into KIC computers?
• Why can't I log into KIC computers?

What do I need in order to use KIC computers?

An ITC account issued by the KIC is required to access KIC computers, the network, etc. at Mita Campus.
When applying for an account, you will need your student ID card if you are a student, an ID card issued by Keio if you are a faculty or staff member (library cards are not accepted), or proof of identification issued by a public institution (driver's license, passport, etc.) with a photograph of your face on it.
See Apply for an ITC Account

Where can I use KIC computers?

See PC Room Map

When can I use KIC computers?

See Schedule
You may use the PC Room on the basement floor of the Graduate School Building for as long as you would like during the scheduled hours.
Classrooms on the 2nd floor (321, 322) and 3rd floor (333, 335, 336) of the Graduate School Building are not available while they are being used for classes.
We have placed digital signage near the entrance of each classroom showing the times when classes will held and when the room is available for use.
Class periods marked in red mean that the room is unavailable for use due to classes, etc., while class periods marked “自習可 (available for self-study)” mean that the room is available for use.

What software is available?

The software installed varies from PC room to PC room, with some software only available on certain computers.
See Software

Can I recover files saved on the desktop that disappeared?

Files saved to the desktop and changes made to the background are erased when you log off.
Be sure to save any files you create or make changes to in the “Documents” folder.

Where can I use a scanner?

There are computers with scanners in the PC Room on the basement floor of the Graduate School Building.

Where can I use a Mac computer?

There are two Mac computers in the video editing area of the PC Room on the basement floor of the Graduate School Building.
Please check the notes on using a Mac before using these computers.

• Authentication with an ITC account is required.
• These Mac computers can access the files saved on your Windows home drive.
• See Software

How do I recover my password for logging into KIC computers?

If you forgot your KIC computer password

Please proceed to the Mita KIC office with proof of identification (student ID for students; driver's license, health insurance card, passport, etc. for faculty and staff members).
You can also inquire about your user ID if you forgot your ITC account.

If you forgot your keio.jp password

Please proceed to the Mita KIC office with proof of identification (student ID for students, driver's license, health insurance card, passport, etc. for faculty and staff).
You can also inquire about your Keio ID

How do I change my password for logging into KIC computers?

• See Changing Your ITC Account Password

Why can’t I log into KIC computers?

PC keyboards have Num Lock and Caps Lock keys. Turning these keys on and off can make typing easier, but can also prevent certain characters from being entered.
Because the ”on” or “off” state of these keys is preserved even after logging off, we have received reports that when the previous user of the computer does not revert these keys to their original state, subsequent users are unwittingly entering an incorrect password despite pressing the correct keys. Such reports are particularly common from PC areas with laptops.

Please refer to the notices posted near the laptops in the Mita KIC which call attention to this issue and how to solve it.

• If you are using a desktop computer

  • When Num Lock is turned off, you will not be able to enter numbers using the 10-key numeric keypad.
  • When Caps Lock is turned on, all characters entered will be uppercase (the characters produced by typing while the Shift key is held down).

• If you are using a laptop

  • When Num Lock is turned on, the letters that correspond to the 10-key numeric keypad (u, i, o, j, k, l, m) will produce numbers (0, 1, 2, 3, 4, 5, 6).
  • When Caps Lock is turned on, all characters entered will be uppercase (the characters produced by typing while the Shift key is held down).